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Technical Expert

Remote | Full Time | Benefits

Description

We are seeking Technical Experts that are well versed in the use and overall strategy of XYZ.

Technical Experts will use both creative and critical problem solving and technical thinking skills to educate users and solve issues that arise that are crucial to the daily operations of clients who use it. This role is 100% customer facing, communicating with the clients via a support ticketing system, live chat and Zoom. Technical Experts will meet and strive to regularly exceed Service Level Agreements (SLA's) and KPI's by working collaboratively in teams on a wide range of customer support issues for the agencies and their clients.

While learning to appropriately educate and guide users as well as fix application issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to sales, marketing, copywriting and graphic design training.

Sr Systems Administrator

ONSITE | Full Time | Benefits

Description

We are seeking a Product Quality Coordinator who is highly organized and has a passion for streamlining processes and producing content. This person will oversee and ensure top quality of our customer facing digital products and content by focusing on customer experience and functionality.

The Project Quality Coordinator will be responsible for ensuring that products meet established standards set by the company. The Product Quality Coordinator is responsible for effectively managing the Product Team and running a Quality Assurance process over every new product as well as continually evaluating existing products.

Product Quality Coordinator

Remote | Full Time | Benefits

Description

We are seeking a Product Quality Coordinator who is highly organized and has a passion for streamlining processes and producing content. This person will oversee and ensure top quality of our customer facing digital products and content by focusing on customer experience and functionality.

The Project Quality Coordinator will be responsible for ensuring that products meet established standards set by the company. The Product Quality Coordinator is responsible for effectively managing the Product Team and running a Quality Assurance process over every new product as well as continually evaluating existing products.

Sales Consultant

Remote | Full Time | Benefits

Description

We are seeking a motivated and results-driven Sales Consultant to facilitate new relationships with active leads and create business opportunities that contribute to our long-term business growth.

The Sales Consultant will play a fundamental role in achieving the company’s ambitious customer acquisition and revenue growth objectives by selling a portfolio of services that span across multiple departments within the organization. The Sales Consultant is responsible for conducting discovery calls with active inbound leads, generating interest, and converting to front-end sales.

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